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I would like to say that I have always found H&R Insurance swift and helpful when replying to my email enquiries and I greatly appreciate that.
M Glover
I would like to formally record my thanks to H&R Insurance for the way in which your advisor dealt with my recent enquiry. She was at all times knowledgeable about the subject and took the time not only to understand my exact requirements but to advise on the best course of action to take.
My quote was with me the same day and was a significant saving compared to my current insurance provider. I look forward to receiving my new car in the next few weeks and look forward to dealing with you again to set up my insurance.
I Wilson
Recently we were involved in an accident which was not our fault. We would like to express our appreciation for the assistance which we received from your staff. They were extremely helpful and supportive and we should be grateful if you would thank them on our behalf.
K Forsyth
Just wanted to say thanks so much for sorting out my cover note so quickly earlier. I needed to pick up my bike before my father went on holiday, so your prompt and helpful service was wonderful- so nice to talk to a real person who I could understand! Am very glad I went with you for insurance, though hopefully will not need it!
K Jones
I didn't realise my motorcycle had to be restricted so I did not ride it and got it restricted as the certificate shows. It was done today. My other insurance people never picked this up so I thought I was ok to ride this bike. Can I say thank you for being so on the ball as you have picked up 2 things that my previous insurance people didn't and have saved me from breaking the law I have now corrected these errors. Thank you once again.
C Longley
Although I have not needed to claim I have been happy with your professional and polite approach towards me as a customer.
D Clements
I would just like to congratulate H&R Insurance on providing me with the best insurance service I have ever received. When originally signing up for motorcycle insurance online, I found the pricing competitive and the process simple - most importantly there were no hidden fees, which has previously been a problem with car insurance providers.
Unfortunately, my motorbike had an engine failure and I could not afford to repair it, meaning that I had to cancel my policy. I was NOT kept on hold for many minutes, I WAS greeted by a friendly customer service representative, and my policy WAS cancelled in a timely manner without any issues whatsoever.
Thanks again for an impeccable service.
V Bowen