All of our insurers insist on us collecting a copy driving licence. We will check the licence to see that any endorsements or fixed penalties have been correctly notified, your address is correct and that you have the correct entitlements for the vehicle you are using. These checks are in place to protect our customers. It is better to deal with any issues at the start of the policy rather than when a claim has occurred. Inconsistencies in the information supplied may lead to a claim not being met.

Secure Download
If you have selected that your documents be sent to you electronically you will receive an email within 3 days providing a link inviting you to register for our portal where your policy documents and cover-note will be available to view and download. The documentation on the portal will also contain important information about the items you need to return to us to enable us to issue your Certificate of Insurance.

The email will be sent from This email address is being protected from spambots. You need JavaScript enabled to view it. If you do not receive the email within the next 3 days please contact us; it may also be worth checking your spam folder to see whether the email has been blocked. As you have selected email as your preferred delivery method, all future correspondence, including that relating to the renewal of the policy will be sent by this method.

Postal Delivery
If you have selected postal delivery we will send your policy documents and cover note to you by 2nd class post. Please read the documentation carefully as it contains important information regarding your cover and also confirms the paperwork we will require to enable us to process your policy. If you do not receive your documents within 5 working days please contact us on 01224 848382.

A tracker is an electronic device installed in vehicles to enable vehicle owners or third parties to track the location of a vehicle in the event that it is stolen. Most modern vehicle tracking systems now use GPS modules to allow for easy and accurate location of the vehicle. Some insurers offer a discount if a vehicle has a tracker and some will insist on a tracker being fitted for high value vehicles. In addition to the cost of installing the tracker, the owner must pay an annual subscription to provide for the ongoing tracking service.

This is an electronic anti-theft device that is usually activated when the ignition key is removed and prevents starting of the engine. Generally these are now factory fitted by the vehicle manufacturer, however it is also possible to have an immobiliser fitted by a garage or specialist who would supply a certificate of installation. If the immobiliser on your car is not factory fitted, we will require a copy of your certificate of installation.

Taxi insurance is different to private car insurance and doesn't come with a 'driving other cars extension'.

Our taxi insurance covers Saloons, Hatchbacks, Estates, MPV's, Black Cabs & Minibuses. We can also offer Chauffeur Drive policies for limousines and wedding cars.

We are able to offer insurance for most modified taxis. Please call one of our advisors on 01224 848112 to obtain a quotation.

Please refer to your V5 vehicle registration certificate (log book) Section 4 'Vehicle Details'.

No claims bonus can only be used on one vehicle and one policy at any one time.

No claims bonus must have been earned on a taxi policy in the UK, which expired within the last two years.