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01224 848382

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Monday to Friday
9.00am - 5.00pm

Saturday & Sunday
Closed

Planning to visit our office?

Aberdeen
Our office in Aberdeen is manned open every Tuesday, Wednesday and Thursday: 9am – 5pm

Elgin
Our office in Elgin is still closed, pending renovation work.





Testimonials

  • Recently we were involved in an accident which was not our fault.  We would like to express our appreciation for the assistance which we received from your staff.  They were…
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Commercial Insurance
Corporate and SME insurance solutions covering all business sectors, from long established companies to sole traders and start-ups
Taxi Insurance
Public or private hire, car, minibus or coach, one vehicle or a fleet - H&R can cater for every scenario
Buildings & Contents Insurance
From your first home to your dream home - we can provide tailored solutions to match your requirements
Private Car Insurance
From the family people carrier to the executive saloon – whatever you drive save money today
Motorcycle Insurance
From single bike to multi-bike, sports-bike, custom or tourer – whatever you ride save money today

What is an excess

An excess is the amount a policyholder is liable to pay towards any claim. It usually has to be paid to the garage where a vehicle has been repaired before the vehicle can be collected. In the event of a total loss, the excess will be deducted from the settlement cheque the policyholder receives. The excess figure is a combination of the Compulsory Excess and Voluntary Excess (where selected).

Compulsory Excess

A compulsory excess is imposed by the insurer and cannot be be removed from the policy. Additional compulsory excess may apply whilst a vehicle is being driven by a specific person i.e. young driver. They may also be applied for specific vehicle types. Most comprehensive policies now carry a compulsory excess. In the event of a claim this excess applies in addition to any voluntary excess selected by the client.

Voluntary Excess

A voluntary excess is an additional amount the policyholder chooses to pay in the event of a claim in order to achieve a reduction in their premium. In the event of a claim the voluntary excess will be added to any compulsory excess that applies to the policy.